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Home > Family Resource Center
Family Resource Center
 
 

The Family Resource Center has been serving

the families of Northwest Arkansas and beyond for over ten years. It was a dream of the late Bernice Young Jones, founder of the Jones Center for Families, to have a central location of agencies and services. Her wishes were for a building where agencies could all be housed together, with nominal charges for utilities and space use. Many of the agencies have called the Family Resource Center home since the doors opened to the public in 1996.

 
Resources:
 
arkansas childrens hospital foundation

Contact: Mary Lewallen
Phone: (479)725.0405
Fax: (479)725.0404
E-mail:LewallenMA@archildrens.org
Web site: www.archildrens.org
Hours:

Arkansas Children’s Hospital Foundation is the fundraising arm for Arkansas Children’s Hospital and its related institutions, including the Arkansas Children's Hospital Research Institute. Since 1982, the Foundation's mandate has been to support the needs of Arkansas Children's Hospital, enhancing patient care, research, recruitment, education and outreach.

ACH Foundation is made up of a board of respected community leaders from all parts of the state, thousands of volunteers from every corner of the state, and a professional staff of fundraisers and support services. We share a common purpose: “Making friends and raising funds” to help sick children get better.

To learn more about the many ways you can help, please visit: archildrens.org.

 
Arkansas Single Parent Scholarship Fund

Contact: Ralph Nesson, ASPSF or Christina Womack
Phone: (479)927-1402
Fax: (479)927-0755
E-mail: rnesson@jtlshop.jonesnet.org or cwomack@jtlshop.jonesnet.org
Web site: http://www.aspsf.org
Hours: Monday - Friday; 8:00am - 4:30pm
This is the foundation office for the statewide network of affiliated Single Parent Scholarship Funds. The mission of the scholarship is to empower low-income single parents to attain self-sufficiency through post-secondary education. This office provides development assistance to affiliates throughout the state.

 
Arkansas State Police - Crimes Against Children
Contact: Brandy Bruce
Phone: 1-800-482-5964
Fax: 750-9099
Hours: vary; by appointment only
The above information is for internal needs only.
This office investigates Priority I suspected child abuse crimes. People needing to report crimes must first call the Arkansas Child Abuse Hotline (1-800-482-5964). For other information call JR Davenport (870-449-4058), supervisor, located in the Marion County DHS office.
 
Arkansas Support Network
Contact: Lynn Donald
Phone: 927-1004 or toll free 1(800)748-9768
Fax: 927-1373
E-mail: ldc@jtlshop.jonesnet.org
Hours: Monday - Friday; 8:00am - 4:30pm
Web site: http://www.supports.org
Works with children and adults with developmental disabilities.
Other Programs:
  • Family Support Program: provides a variety of resources to families who have children with disabilities living in their home.
  • Parent Training and Information Center (PTI): provides information to parents about their rights under existing special education laws and to provide guidance in working within the special education system for the benefit of their children.
 
Big Brothers & Sisters of NW Arkansas (located at 610-a e. Emma)
Contact: Amanda Roberts and Jane Heth
Phone: (479)756-5683 or toll free 1(877)756-5683
Fax: (479)756-0147
Web site: www.bbbsnwa.org
E-mail: bbbsnwa@bbbsnwa.org
Hours: Monday - Friday; 9:00am - 5:00pm
BBBS is a youth-mentoring agency. We match youth, ages 6-14, with adults who serve as mentors. The youth we serve are primarily from single-parent homes or show a demonstrated need for an additional role model. We have both a community-based program and a school-based program, where volunteers see children in the schools.
 
C.A.S.A. (COURT APPOINTED SPECIAL ADVOCATES)
Contact: Crystal Vickmark
Phone: (479)725-2213
Fax: (479)927-3640
Web site: www.nwacasa.org
E-mail: cvickmar@jtlshop.jonesnet.org
Hours: Monday - Friday; 8:00am - 5:00pm
CASA stands for Court Appointed Special Advocates. This agency provides special trained community volunteers to represent children while they are in state custody. Volunteers are actively involved with the courts, DHS personnel, foster families, adoptive families and the biological families of the children for whom they advocate. Services are provided by the CASA volunteer advocates after appointment by the court. The agency office provides staff and interagency resources for volunteer advocates.
 
Center For Effective Parenting- Arkansas State Parent information resource Center (PIRC)
Contact: Dr. Carolene Thornton, Co-Director
Phone: (479)751-6166
Fax: (479)751-1110
E-mail: cthornto@jtlshop.jonesnet.org
Web site: http://www.parenting-ed.org
Hours: Monday - Friday; 8:30am - 4:30pm
A parenting education resource center. Parenting education classes are held weekly in the Jones Center. Parents can receive parenting information, brochures, pamphlets, etc.
Other Programs:
  • Parent School Involvement Program: focuses on building successful school-family-community partnerships to increase parental involvement at two schools in Springdale (Parson Hills and Lee Elementary).
    Contact: Suzanne Hernandez, Parent School Involvement Specialist
    Phone: 751-6168
  • G A P (Grandparents as Parents) Support Group: meets on the first Tuesday of each month in the Jones Center for Families, Room 135. A support group to share resources, ideas, and to provide encouragement for people raising their grandchildren.
 
CEP Parent Educator / Library
Contact: Dee Austin, Parent Educator
Phone: (479) 751-6167
Fax: (479)751-1110
E-mail: daustin@jtlshop.jonesnet.org
Hours: Monday - Friday; 8:30am - 5:00pm
A resource library available for parents and the community. Materials may be checked out, viewed, and/or listened to on-site. Dee Austin teaches parenting classes at the Jones Center for Families on a regular basis. Please call this office to obtain additional information.
 
Child Care Resource & Referral Center
Contact: Michelle Wynn
Phone: (479)751-3463
Fax: (479)751-1110
E-mail: ccrc@jtlshop.jonesnet.org
Hours: Monday - Friday; 8:00am - 5:00pm
This agency is a resource and referral center serving Washington, Benton, Carroll, and Madison counties to help parents locate childcare and parenting education opportunities. Our database of detailed information on licensed and registered childcare providers is available to all parents. In addition to location and phone numbers, we can provide information on fees, hours available, whether educational or creative programs are offered, and much more to help a parent in their effort to locate the provider that will best match their child's needs. This agency also hosts and facilitates parenting classes offering education and training. A parenting resource library is available on-site. All services are free of charge.

Other Programs:

  • HIP Mentoring for Children of Prisoners: HIP stands for Hope Inspiration Protection, and these are just a few of the things that we hope to give the children in our program. Our program seeks to help the children of prisoners in Washington county by pairing them with a mentor who can listen to them and provide them the one-on-one attention that they need.
 
Children's Safety Center
Contact: Melody Kouchehbagh, Executive Director
Phone: (479)872-6183
Fax: (479)750-2190
Web site: www.childrensafetycenter.org
Email: mkouch@jtlshop.jonesnet.org
Hours: Monday - Friday; 8:00am - 5:00pm
A child-focused facility designed to aid child maltreatment victims and their non-offending family members. The focus of the program is the reduction of trauma associated with a child maltreatment investigation and directing clients to needed services. CSC serves in Carroll, Crawford, Franklin, Johnson, Madison, Sebastian, and Washington counties. Children seen at the center are accepted by referrals from Arkansas State Police Crimes Against Children Division, DHS, local law enforcement, and other appropriate agencies.
To report a suspected crime, call the Arkansas Child Abuse Hotline at 1-800-482-5964.
 
Coleman Childcare
Contact: Virgil Coleman or Lanette Bieber
Phone: (479)750-0015
Fax: (479)750-0014
Email: labieber2002@yahoo.com
Hours: Monday - Friday; 6:00am - 6:00pm
Childcare available to Northwest Medical Center employees, hospital doctors with privileges at the hospital and their clinics. Slots will be open and available to JTL Tenants and the Jones Center for Families employees. Child care provided to the public if positions are available.
 
Community Clinic at St. Francis House
Contact: Patient Advocate
Phone: (479)751-7417 ext. 805
Fax: (479)751-7304
E-mail: patientadvocate@communityclinicnwa.org
Hours: Monday - Friday; 8:00am - 5:00pm; Tuesday and Thursday evenings until 8:30 pm.
Medical and Dental Clinic. Medical, dental, prenatal and vaccines provided on a sliding scale fee based on income and household size. Accepting ARKids 1st, Medicare, Medicaid and insurance.  Please call for an appointment.
 
Credit Counseling of Arkansas (CCOA)
Contact: Mike Witte, Mary Sanchez
Phone: 872-8877 or 800-889-4916
Fax: 872-8866
E-mail: ccoa@ccoacares.com
Web site: www.ccoacares.com
Hours: Monday-Thurday 8:00am to 5:30 pm, Friday 8-12
The agency is dedicated to helping people manage their finances through confidential analysis of current income and expenses. CCOA can make arrangements with creditors and will develop a spending plan to meet financial goals. CCOA also offers educational programs upon request, free of charge, for ALL ages and incomes. CCOA can perform credit report reviews as well. Hispanic counseling is also available.
 
Crisis Intervention Center
Contact: Shelby Chandler, Executive Director
Business Phone: (479)756-1995
Fax: (479)756-2338
Hotline: 888-274-7472
Teen Hotline: 800-798-8336
Spanish Hotline: 866-751-5937
Phone Friend: 888-723-3225
E-mail:schandler@nwacrisiscenter.org
Web site: www.nwacrisiscenter.org
Hours: Business Office Monday-Friday 8-5, Crisis Hotlines 24/7
Crisis intervention and suicide prevention services 24 hours a day, 7 days a week; information and referral for people in need (housing, shelter, food, utilities, drug and alcohol programs, etc.), prevention programs in peer helping, violence prevention, etc. Extensive speaker's bureau can do workshops/presentations on-site on any of the above topics plus conflict resolution, anger management, suicide warnings, etc.

Critical Incident Response Team
responds on site to assist any group who has shared a traumatic event and offering various services, including one-on-one crisis counseling, crisis management briefings, crisis scene management consulting, assistance with statements to media, and full group debriefings - All FREE

 
 
The Economic Opportunity Agency of Washington County
Contact: Kathleen Randall, Executive Director or Jackie Hawkins, Executive Assistant
Phone: (479)872-7479
Fax: (479)872-7482
Web site: www.eoawc.org
E-mail: krandall41@yahoo.com
Hours: Monday - Friday; 8:00am - 4:30pm
A private 501(c)3 corporation that helps low income people achieve and maintain economic self-sufficiency. An 18-member volunteer Board of Directors, representing three sectors: public officials, local groups in the community, and the low-income community, governs the agency. Programs include: Head Start, serving 10 locations; Children's House; Retired Senior Volunteer Program; Individual Development Account Program; Energy Assistance Program; USDA Commodities Program; and EOA-DHS Social Work Unit.
 
Family Network
Contact: Judi Singleton, Executive Director
Phone: (479)927-3659
Fax: (479)751-1110
E-mail: single1@jtlshop.jonesnet.org
Hours: Monday - Friday; 9:00am - 5:00pm
Parenting Education and Family Support are provided to young families and teens who are expecting or parenting a newborn through regularly scheduled home visits. Educational topics include prenatal and childbirth education, child development, health, nutrition, safety, positive discipline, and life skills. Services are open to families in Washington and Benton counties at no cost to participants.
 
Hispanic Women's Organization
Contact: Margarita Solorzano
Phone: (479) 751-9494
Fax: : (479)751-1110
E-mail: hwoa@jcf.jonesnet.org
Web site: http://www.hwoa.org
Hours: 8-5 Monday through Friday, or by appointment
HWOA's mission: *To advance educational opportunities for Hispanic women and their families, to celebrate and teach others about our cultures and to become active participants in the community*.  For programs and services visit our website www.hwoa.org
 
Junior Achievement of Arkansas - Northwest District
Contact: Judy Van Hoose
Phone: 750-4783
Fax: 750-8627
E-mail: jvanhoos@jtlshop.jonesnet.org
Hours: vary
A nonprofit organization that provides hands-on, age appropriate activities for students K-12, focusing on business, free enterprise, and economic education. These classes, taught by local volunteer businesspersons at no cost to the school, help kids make good decisions about their lives and their future. Integrity, respect, and excellence are basic beliefs and core values of the program materials.
 
Junior Auxiliary of Washington county
Contact: Andrea Burris
Phone: (479)750-2511
Web site: www.jawashco.org
E-mail: andreaburris@sbcglobal.net
Hours: Monday - Friday; 10:00am - 5:00pm
A national organization rendering charitable services of benefit to the general public, with particular emphasis on children. Also cooperates with other organizations performing similar services. Projects are planned undertakings in areas such as health, recreation, welfare, civic, cultural, or education, for which the Auxiliary has some part of financial/administrative responsibility.
 
Junior League of Northwest Arkansas
Phone: (479)751-7054
E-mail: jlnwa@jtlshop.jonesnet.org
Web site: www.jlnwa.com
Hours: vary
An organization of women committed to promoting voluntarism, developing the potential of women, and improving communities through the effective action and leadership of trained volunteers. Its purpose is exclusively educational and charitable.
 
Just Communities of NWA

Contact: Ana Hart, Executive Director
Phone: (479)927-3055
Fax: (479)927-0323
E-mail: info@justcommunities-nwa.org
Web site: www.justcommunities-nwa.org
Hours: vary
Just Communities advances diversity, challenges assumptions and advocates for understanding and respect through cultural awareness & diversity education and training. Just Communities of Northwest Arkansas is a trusted and dynamic resource dedicated to the discovery, development, understanding & celebration of our diverse human community.

 
KIDCARE
Contact: Dale Wolf, Executive Director
Phone: 756-8090 ext. 127
E-mail:nwakidcare@gmail.com
Web site: www.springdalecya.com
Hours: Office-Monday through Friday 8am-5pm
Providing after school and summer programs to working families since 2001, KIDCARE focuses on helping kids identify with the community in which they live. KIDCARE takes children on community education tours to learn how business, government, and citizens network to make their city a great place to live. History and ecology themes guide summer tours of local and regional sties of interest. These experiences become topics for writing projects back in the KIDCARE writing lab. Children learn to invest in the community as volunteers in over 60 community service projects each year. Recreational and art programs supplement our rigorous daily schedules. It is our intention in providing a safe out of school environment to build strong ties between our students and their hometown. 
 
KIDs for health (located at 610-A E. Emma)

Contact: Kandy Johnson, Program Director
Phone: 479-756-9551
E-mail:kidsforhealth@jcf.jonesnet.org
Web site: www.kidsforhealth.com
Hours: 8am-4:30pm Monday-Thursday
8am-Noon Friday

The mission of the Kids for Health® program is to provide the education
and motivation needed for children to make a lifetime of healthy choices. This mission is accomplished by our national, award winning program that consists of a comprehensive health education curriculum for children in kindergartenthrough sixth grade. The Kids for Health, Health Adventure Series© is on the Arkansas Department of Education’s recommended list for health education allowing it to be taught statewide.  The curriculum is video driven and addresses the Arkansas Department of Education’s mandated health frameworks.
Check-out our website at www.kidsforhealth.com!

 
Let's Bring Them Home

Contact: Amy Smith, LaDonna Meredith
Phone: (479)871-1059 or (479) 966-0471
24-Hour hotline 1-866-479-5284
Fax:(206)-984-4226
E-mail:letsbringthemhome@gmail.com
Web site: www.letsbringthemhome.org
Hours: 24 hours
Let's Bring Them Home has a mission to:  provide safety education and prevention services to children and families; and to provide crucial resources, solutions and assistance to families with missing children or adults.  We are advocates for children and families.

Let's Bring Them Home is made up of a board of respected community leaders from all parts of the state, volunteers from every corner of the state, and a professional staff of fundraisers and support services. We share a common purpose: "Our passion is prevention, but our heart is with the missing." To learn more about the many ways you can help, please visit: www.letsbringthemhome.org

Lion's Diabetes Awareness
Contact: John Huddleston
Phone: 756-8758
E-mail: johnhudd@comp.uark.edu
Hours: vary
Agency provides services to diabetics who cannot afford to maintain proper treatment. This service is for short-term-only clients. If the Referral Specialist is not in the office, he is still receiving calls and providing services.
Non-Profit Tech Support
Contact: Bob Strickland
Phone: (479)531-9781
Fax: (479)927-2752
E-mail: rstrickl@jtlshop.jonesnet.org
Web site: http://www.npts.org
Hours: vary
Provides professional information technology (IT) guidance for nonprofit organizations at an affordable rate offering a continuum of services that increases the capacity of the whole organization.
For assistance with the JonesNet network or JonesNet email contact the JTL Shop Tenants Association President.
 
Northwest Arkansas Tobacco Free Coalition (NWATFC)
Contact: Michelle Lewis, Project Coordinator
Phone: (479)872-5350
Fax: (479)927-2752
E-mail: mlewis@jtlshop.jonesnet.org
Hours: vary
Works to decrease the influence of tobacco in Northwest Arkansas. Current goals are to realize the vision of eliminating sales of tobacco to minors; creating smoke-free environments in schools, school-sponsored events, public buildings, restaurants, workplaces, and public events; reducing exposure to tobacco advertising with a special emphasis on reducing youth exposure; and promoting the availability of cessation programs to residents in Northwest Arkansas.
 
Ozark Guidance Center
Contact: Vicky Strange - 750-1903
Alternate Contact: Robyn Benson
Main Campus: 750-2020
Hotline: (800)234-7052
Fax: 750-1916
E-mail: RCSTRANGE@aol.com or robyn.benson@ozarkguidance.org
Web site: http://www.ozarkguidance.org
Hours: vary
Emergency calls are answered 24 hours a day/7 days a week…479-750-2020 or 800-234-7052 only!
Provides comprehensive mental health services to children and adults in a variety of community and residential settings. Clinical services are available in Springdale (48th Street location), Bentonville, Siloam Springs, Huntsville, and Berryville.
 
Ozone/camp war eagle
Contact: Alden Napier
Phone: 751-8899
Fax:
E-mail:
Web site:
Hours:
 
Prevention Resource Center
Contact: Laurie Reh, PRC Coordinator
Phone: (479)927-2655
Fax: (479)927-2752
Cell phone: Laurie: (479)841-9401
E-mail: lreh@jtlshop.jonesnet.org
Hours: Monday - Friday; 8:30am - 4:30pm

The Region One Prevention Resource Center serves schools, communities and local drugfree coalitions in Benton, Carroll, Madison and Washington Counties by providing technical assistance and resources through a pro-active, prevention-based approach to reduce the risk of alcohol, tobacco and other and drug abuse. The Center is funded through the Office of Alcohol and Drug Abuse Prevention, a division of the Arkansas Department of Human Services. 

Other Programs:

  • Prevention Resource Center Clearinghouse: offers free resources on alcohol, tobacco and other drug prevention topics; a loan library of audio-visual and curriculum materials; training sessions and prevention-education workshops and technical assistance in program development, grant writing and coalition building. The PRC also has direct access to several online information systems to obtain resources, information, and other prevention related support.
 
Rebuilding Together of Northwest Arkansas

Contact: Jan Skopecek, Executive Director
Phone: (479)725-2488
Fax: (479)725-2487
Cell: (479)790-3988
E-mail: info@rebuildingtogethernwa.org
Web site: www.rebuildingtogethernwa.org
Hours:Monday - Friday; 9:00am - 5:00pm

RTNWA performs home repair and rehabilitation for low income homeowners who are elderly, disabled, veterans and families with children at no cost to the homeowner; available to residents of Benton and Washington counties. Other services include a year-round wheelchair ramp building program. A Rebuilding Year-Round Program assists homeowners with minor repairs, critical to insure that homeowners remain safe, warm and dry. Clients must qualify under certain eligibility criteria for assistance.

 
SCORE (Service Corps of Retired Executives)-Northwest Arkansas Chapter
Contact: Kristin or Steve Ferguson
Phone: (479)725-1809
Email: info@nwascore.org
Web site: www.nwascore.org
Hours: Call for appointment
SCORE is the premier small business counseling organization in the United States. SCORE is a nonprofit, charitable organization of volunteer business mentors, both working and retired, who counsel businesses throughout the country. The local chapter provides free and confidential counseling to small  businesses located in the Northwest Arkansas region. We are also a resource partner with the Arkansas Small Business Development Center.
To register as a SCORE client, go to our web site and Click on Client Registration.  Complete the form and a counselor will be assigned.
 
Sexual Assault Recovery & Prevention Agency
Contact: Brannon Randolph,MBA, MS, LNHA, LPC, ACADC, NCC, CSAVA
Phone: (479)927-1025
Emergency Phone: toll free (800)794-4175
Fax: (479)927-1023
E-mail: randolph@jtlshop.jonesnet.org
Web site: www.sarpa.us
Hours: Monday - Friday; 8:00am - 4:30pm
Sexual Assault Recovery & Prevention Agency focuses on the critical issue of sexual assault by:assisting those affected;promoting community awareness and understanding; and serving as a catalyst for social change. Our ultimate goal is the elimination of sexual assault.
SARPA strives to prevent sexual assault in the areas that it serves while providing intervention and postvention services to the needs of primary and secondary sexual assault survivors. SARPA’s services are 24-hours a day and include a toll-free crisis and educational hotline, one-on-one advocacy, semi-monthly support groups, 24-hour advocacy escorts (medical/legal/police), coordination of the adult Sexual Assault Response Team Program with a Sexual Assault Nurse Examiner clinic, trainings to professionals, education awareness activities, educational seminars, a volunteer program, and a resource library that is open to the public. All services are free and offered in Spanish and English.
 
Single Parent Scholarship Fund of Washington County
Contact: Jody Dilday, Executive Director
Phone: (479)750-4971
Fax: (479)750-2491
E-mail:jody@spsfwc.org
Web site: www.spsfwc.org
Hours: Monday - Friday; 8am - 4:30pm
Provides incentive scholarships three times a year to assist single parents while they attend college or technical school. To be eligible, applicants must be single parents living in Washington County with custody of at least one child under age 18. Priority is given to individuals living at or near the poverty level.
 
Special Olympics Arkansas
Contact: Treva Chouinard or Brittany Thomas
Phone: (479)927-1327
E-mail: tchouina@jtlshop.jonesnet.org
Web site: www.specialolympicsark.org (Area III)
Hours: Monday - Friday; 8:30am - 4:30pm; except during special events
Provides year-round sports training and athletic competition in a variety of Olympic-oriented sports for all children and adults with mental retardation.
 
Susan G. Komen - Ozark Affiliate
Contact: Alison Levin
Phone: (479)750-PINK (7465)
Fax: (479)750-1189
E-mail: alison@komenozark.org
Web site: www.komenozark.org
Hours: Monday - Friday; 8:30am - 4:30pm
A nonprofit organization with a Promise to save lives and end breast cancer forever by empowering people, ensuring quality care for all and energizing science to find the cures. 75% of funds raised by the Ozark Komen Race for the Cure and other events support grants to agencies in an eight county service area with projects consistent with this mission. The remaining 25% helps fund the Susan G. Komen Breast Cancer Award and Research Grant Program®.
 
Young Life of NWA
Contact: Mike Fohner or Kym Brinkley
Phone: (479)756-5422
Fax: (479)756-5422
E-mail: YoungLifeNWA@aol.com
Web site: http://www.younglife.org
Hours: vary
Young Life is a Christian outreach ministry for teenagers. We hold weekly Club meetings, camps, and Bible studies.
 
 
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922 East Emma Ave. Springdale, AR 72765
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